This privacy policy applies to you, the user of this website and Faulkner Plant Services Ltd, the owner and provider of this website. Faulkner Plant Services Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website.

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This privacy policy should be read alongside, and in addition to our terms and conditions which can be found at the bottom of our website.

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Please read this privacy policy very carefully.

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This privacy policy applies only to the actions of Faulkner Plant Services Ltd and users of this website. It does not extend to any websites that can be accessed from this website.

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For purposes of the applicable Data Protection Laws, Faulkner Plant Services Ltd is the 'Data Controller'. This means that Faulkner Plant Services Ltd determines the purpose for which, and the manner in which you data is processed.

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Data Collected

Faulkner Plant Services Ltd collects information that, alone or in combination with other data, could be used to identify you (Personal Information) such as name, e-mail address, postal address or telephone number.

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Faulkner Plant Services Ltd will collect your personal information in a number of ways, including information such as data that is given to us by you, when you contact us through the website, by telephone, post or e-mail.

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Faulkner Plant Services Ltd also collects information automatically about your visit to the website which is not unique to you (Non-Personal Information). Non-personal information helps us to make improvements to website content and navigation and is not linked to your personal information. This information includes IP addresses, the date, times and frequency with which you access the website and the way you use and interact with its content.

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Faulkner Plant Services Ltd also collects your data automatically via cookies, in line with the cookies settings on your browser. For more information about cookies, and how we use them on the website, see the section below headed "Cookies".

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Cookies

Faulkner Plant Services Ltd uses cookies to improve your experience of using the website. Faulkner Plant Services Ltd has carefully chosen these cookies and has taken steps to ensure your privacy is protected and respected at all times. All cookies used by this website are used in accordance with current UK and EU Cookie Law.

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Before the website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling Faulkner Plant Services Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies, however, certain features of the website may not function fully or as intended.

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This website may place the following cookies:

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a. Strictly Necessary Cookies - These are cookies that are required for the operation of our website.

b. Analytical/Performance Cookies - They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

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You can choose to enable or disable cookies in your internet browser. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.

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You can choose to delete cookies at any time, however, you may lose any information that enables you to access the website more quickly and efficiently including, but not limited to, personalisation settings.

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It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

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For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

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Below is a list of the cookies we use:

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STRICTLY NECESSARY COOKIES:

1st party cookies – for the purpose of security

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ANALYTICAL/PERFORMANCE COOKIES:

1st party cookies – indicating how a site was rendered

1st party cookies – identifying unique visitors and tracking a visitors session on site

3rd party cookies - security

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Our Use of Data

Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for internal record keeping.

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We may use your data for the above purpose if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see "Your Rights" section below).

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Keeping Data Secure

We use technical and organisational measures to safeguard your data - access to your account is controlled by a password and a user name that is unique to you, and we store your data on secure servers which are regularly checked and kept up to date.

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Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by contacting us via this e-mail address: faulknerplant-email@tiscali.co.uk.

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.

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Data Retention

Unless a longer retention period is required or permitted by law, we will only hold your data on our systems for the period necessary to fulfil the purpose outlined in this privacy policy or until you request that the data be deleted. Even if we delete your data, it may persist on backup or archival media for legal, tax or regulatory purposes.

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Your Rights

You have the following rights in relation to your data:

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a. Right to Access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive". Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b. Right to Correct - the right to have your data rectified if it is inaccurate or incomplete.

c. Right to Erase - the right to request that we delete or remove your data from our systems.

d. Right to Restrict Our Use of Your Data - the right to "block" us from using your data or limit the way in which we can use it.

e. Right to Data Portability - the right to request that we move, copy or transfer your data.

f. Right to Object - the right to object to our use of your data including where we use it for our legitimate interests.

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To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your data (where consent is our legal basis for processing your data), please contact us via this e-mail address: faulknerplant@gmail.com.

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If you are not satisfied with the way a complaint you make in relation to your data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at https://ico.org.uk/.

It is important that the data we hold about you is accurate and current. Please keep us informed if your data changes during the period for which we hold it.

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Links to Other Websites

Our website may provide links to other websites from time to time whose privacy practices are not under Faulkner Plant Services Ltd’s control. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

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Change of Business Ownership and Control

Faulkner Plant Services Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Faulkner Plant Services Ltd. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this privacy policy, be permitted to use the data for the purposes for which it was originally supplied to us.

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We may also disclose data to a prospective purchaser of our business or any part of it. In both of these instances, we will take steps with the aim of ensuring your privacy is protected.

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General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected. If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

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Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

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Changes to this Privacy Policy

Faulkner Plant Services Ltd will occasionally update this privacy policy as we deem necessary or as may be required by law. Any changes will be immediately posted on the website and Faulkner Plant Services Ltd encourages you to periodically review this privacy policy to be informed of how we are protecting your personal Information.

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Contact Information

You may contact us by e-mail at faulknerplant@gmail.com.